For physicians
How to order a test
Ordering through AC is designed to be straightforward — you bring the clinical question, we coordinate everything else.
Quick contact
Not sure where to start? Send us the clinical question via WhatsApp or email and we'll help identify the right pathway.
The process
Five steps from question to report
01
Identify the clinical question
Start with the clinical question, not the test name. What diagnosis are you confirming, ruling out, or guiding treatment for? Our test menu is organized by indication to help match the question to the right assay.
02
Contact AC
Reach us via the contact form, email, WhatsApp, or the physician portal. Include the clinical indication, preferred specimen type (if known), and any urgency. We'll confirm the right test and logistics within one business day.
03
Receive a test request form
AC provides a completed test request form with the reference laboratory details, specimen requirements, and a shipment label or courier instructions. For portal users, this step is handled digitally.
04
Collect and ship the sample
Collect the specimen according to the provided instructions. AC coordinates pickup with the courier where available, or provides packaging and shipping guidelines for self-arranged shipment.
05
Receive the report
Reports are delivered through the physician portal or by secure email, depending on account setup. Typical turnaround times are indicated per test in the test menu. AC reviews reports for completeness before delivery and is available to discuss findings.
Common questions
Ordering FAQs
Do I need to be registered to order?
First-time orders can be arranged via the contact form. For ongoing ordering, a portal account speeds up the process and gives access to digital request forms and result history.
Can I order for a patient outside Jordan?
Yes. AC coordinates testing for patients and institutions across the region. Specimen shipping requirements and logistics vary by country — contact us to discuss your specific situation.
What if I'm not sure which test to order?
Send us the clinical question. We can help identify the most appropriate testing pathway and, where multiple options exist, explain the trade-offs in coverage, turnaround time, and cost.
How are results delivered?
Results are delivered through the secure physician portal by default, or via encrypted email for accounts without portal access. Results are never sent to patients directly — they are delivered to the ordering physician.
What is the turnaround time?
Turnaround time varies by test and is listed in the test menu. Most NGS panels take 10–21 business days from sample receipt at the reference laboratory. NIPT and some urgent tests may be faster. Shipment time from Jordan is typically 2–5 business days and is separate from the laboratory TAT.
Ready to order?
Send us the clinical question
Suite 403, 133 Madina Munawara St, Amman, Jordan
+962 791 707 606 info@advancedconsensus.comMessage us on WhatsAppFor website inquiries, avoid patient names, national IDs, medical record numbers, or reports. Secure document exchange should happen through approved clinical channels.